Billing Terms and Conditions

At Trixture, every purchase should feel simple and secure. These Billing Terms & Conditions explain how payments are handled when you shop with us.

Accepted Payment Methods

You can check out securely using any of the following:

  • Shop Pay
  • Apple Pay
  • Google Pay
  • Visa
  • Maestro
  • MasterCard
  • American Express

All transactions are processed in US Dollars (USD).

How Payment Works

  • Payment is taken at the time of purchase.
  • Processing and shipping only begin once payment has fully cleared.
  • If a payment fails or is declined, we won't be able to confirm the order, and we'll email you to let you know.
  • In special cases, an order may go through even though the payment behind it has failed. If this happens, our customer service team will automatically reach out to let you know the payment still needs to be completed. Only orders paid with one of the methods above will be processed and shipped.

Pricing

  • All prices on Trixture are listed in US Dollars (USD).
  • Prices may change at any time without prior notice.
  • Discount codes and promotions only apply to orders placed while the offer is live — they can't be applied retroactively to earlier orders.

Protecting Your Payment Details

Keeping your payment information safe matters to us. Every transaction runs through a secure SSL connection and SSL-encrypted, PCI DSS-compliant payment gateways built to keep your data secure.

Trixture never stores your card or payment details on our own servers.

Refunds & Chargebacks

  • Refunds follow our Return & Refund Policy.
  • Refunds are issued back to the original payment method used at checkout.
  • Run into a payment issue? Email us first at support@trixture.com — we'll work directly with you to sort it out quickly.
  • Chargebacks filed without valid grounds will be disputed and reviewed to help prevent misuse.

Fraud Prevention

To keep both our customers and our business protected, Trixture reserves the right to:

  • Cancel or place a hold on any order that appears fraudulent or shows signs of unauthorized payment activity.
  • Request additional identity verification for high-value or flagged orders.

These steps help us keep shopping safe for everyone.

Get in Touch With Us

Email: support@trixture.com

Phone: +31 624224616

Support Hours:
Monday–Friday: 8:00 AM – 6:00 PM EST

Typical response time is within 24 hours.

Our Business

GT Ecom B.V.
Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, the Netherlands

Chamber of Commerce number: 82232393
VAT number: NL862386780B01